Privacy Policy

Last updated: July 2025

1. Our Commitment to Your Privacy

At Podslice.ai, we are deeply committed to protecting your privacy and personal information. We believe that privacy is a fundamental human right, and we are dedicated to upholding the highest standards of data protection and privacy practices.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered podcast curation and summarization services. We are committed to transparency, user control, and implementing privacy-by-design principles in everything we do.

We comply with international privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Protection of Personal Information Act (POPIA), and other applicable privacy regulations worldwide.

2. Information We Collect

Personal Information

Name and email address for account creation and communication
Payment information (processed securely through trusted payment providers)
Profile preferences and podcast curation settings
Communication preferences and marketing consent

Service Usage Information

Podcast selections and listening preferences
AI-generated content interactions and feedback
Service usage patterns and feature preferences
Device information for service optimization

Technical Information

IP address and general location data (for service delivery)
Browser type and device information
Performance and error data for service improvement
Analytics data (anonymized where possible)

3. How We Use Your Information

We use your information solely for the following legitimate purposes:

Provide and maintain our podcast curation and AI summarization services
Process payments and manage your subscription securely
Personalize your experience and content recommendations
Generate AI-powered summaries based on your preferences
Communicate important service updates and features
Improve our services through anonymized analytics
Ensure security and prevent fraud
Comply with legal obligations and privacy regulations

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security and Protection

We implement industry-leading security measures to protect your personal information:

End-to-end encryption for data in transit and at rest
Regular security audits and vulnerability assessments
Multi-factor authentication and access controls
Secure payment processing through trusted providers
Employee training on data protection and privacy
Incident response procedures and breach notification protocols

While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously monitor and improve our security practices.

5. International Data Transfers

As a global service, your information may be transferred to and processed in countries other than your own. We ensure all international transfers comply with applicable privacy laws:

We maintain data processing agreements with all service providers and ensure they meet our privacy standards.

GDPR-compliant transfers using standard contractual clauses
Adequacy decisions and appropriate safeguards
Transparent disclosure of transfer locations
Local data protection authority compliance

6. Your Privacy Rights

You have comprehensive rights regarding your personal information:

To exercise these rights, contact us at jkotzee@icloud.com. We will respond within 30 days.

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a structured, machine-readable format
Restriction: Limit how we process your information
Objection: Object to certain types of processing
Withdrawal: Withdraw consent for marketing communications
Automated Decisions: Request human review of automated decisions

7. Marketing and Communications

We respect your communication preferences and only send marketing communications with your explicit consent:

You can manage your communication preferences in your account settings or contact us directly.

Clear opt-in mechanisms for marketing communications
Easy unsubscribe options in all marketing emails
Granular consent management for different communication types
Respect for "Do Not Track" browser settings

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

We regularly review and delete data that is no longer necessary for our legitimate business purposes.

Account data: Retained while your account is active and for 30 days after deletion
Payment information: Retained as required by financial regulations
Usage data: Anonymized after 12 months for service improvement
Marketing data: Retained until you withdraw consent or unsubscribe

9. Third Party Sites and External Services

This Privacy Notice does not apply to the websites of any other parties, or the applications, products or services, such websites advertise and which may be linked to this Website, or websites that link to or advertise this Website. Podslice is not responsible for the privacy practices of such third party websites.

We carefully select third-party service providers who share our commitment to privacy and transparency. Below are the specific services we use:

We advise you to read the privacy policy of each third party website and decide whether you agree to their privacy practices and policies, as these third party websites may also be collecting or sharing your Personal Information.

10. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

12. Consumer Protection Act, Protection of Personal Information Act and Other Laws

No provision of this Privacy Notice:

Does or purports to limit or exempt us from any liability (including, without limitation, for any loss directly or indirectly attributable to our gross negligence or wilful default or that of any other person acting for or controlled by us) to the extent that the law does not allow such a limitation or exemption
Requires you to assume risk or liability for the kind of liability or loss, to the extent that the law does not allow such an assumption of risk or liability
Limits or excludes any warranties or obligations which are implied into this Privacy Notice by the Consumer Protection Act (to the extent applicable), POPIA (to the extent applicable), or other applicable laws or which we give under the Consumer Protection Act (to the extent applicable), POPIA (to the extent applicable), or other applicable laws, to the extent that the law does not allow them to be limited or excluded

If this Privacy Notice or any provision in this Privacy Notice is regulated by or subject to the Consumer Protection Act, the Protection of Personal Information Act, 2013 ("POPIA") or other laws, it is not intended that any provision of this Privacy Notice contravenes any provision of the Consumer Protection Act, POPIA or such other laws. Therefore all provisions of this Privacy Notice must be treated as being qualified, to the extent necessary, to ensure that the provisions of the Consumer Protection Act, POPIA and such other laws are complied with.
We advise you to read the privacy policy of each third party website and decide whether you agree to their privacy practices and policies, as these third party websites may also be collecting or sharing your Personal Information.
We are not liable if you suffer losses or damages when visiting third party websites by following a link to that website from this Website. You accept that there may be risks when you use such third party websites, and you do so at your own risk.

13. General

You agree that this Privacy Notice our relationship and any dispute of whatsoever nature relating to or arising out of this Privacy Notice whether directly or indirectly is governed by South African law, without giving effect to any principle of conflict of laws.
Our failure to exercise or enforce any right or provision of this Privacy Notice shall not constitute a waiver of such right or provision.
Each provision of this Privacy Notice, and each part of any provision, is removable and detachable from the others. As far as the law allows, if any provision (or part of a provision) of this Privacy Notice is found by a court or authority of competent jurisdiction to be illegal, invalid or unenforceable (including without limitation, because it is not consistent with the law of another jurisdiction), it must be treated as if it was not included in this Privacy Notice and the rest of this Privacy Notice will still be valid and enforceable.
You may not cede any or all of its rights or delegate any or all of its obligations under these Terms.

9. Third Party Sites and External Services

We carefully select third-party service providers who share our commitment to privacy and transparency. Below are the specific services we use:

Authentication Services

Clerk - We use Clerk for user authentication and account management. Clerk processes your login credentials, profile information, and authentication data to provide secure access to our services.

Payment Processing

Paddle - We use Paddle for secure payment processing and subscription management. Paddle processes your payment information, billing details, and subscription data to facilitate transactions.

Cloud Storage Services

Google Cloud Services - We use Google Cloud for secure storage of audio files only. Google Cloud stores podcast audio content and AI-generated audio summaries. No user personal information is stored in Google Cloud services.

Other Service Providers

Analytics Services - We use analytics services with privacy-focused configurations for insights and service improvement.

Cloud Providers - We use cloud providers with robust security certifications for infrastructure and data processing.

We maintain data processing agreements with all service providers and ensure they meet our privacy standards. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

14. Queries and Contact Details of the Information Regulator

Should you feel that your rights in respect of your Personal Information have been infringed, please address your concerns to the Podslice Information Officer at compliance@podslice.ai.

If you feel that the attempts by Podslice to resolve the matter have been inadequate, you may lodge a complaint with the South African Information Regulator by accessing their website at https://inforegulator.org.za/.

The Podslice Team

Email: compliance@podslice.ai

Website: www.podslice.ai

This Privacy Policy is effective as of the last updated date and applies to all users of our service worldwide.

View our Terms of Service